Simon and his team run a well oiled machine. Getting ski gear was very slick with almost 1 person dealing with each of us. Steph was very helpful when it came to changing boots and skis. Helen was great for our family lessons, she was flexible when it came to changing lesson times or postponing depending on the weather and tired legs.
The voucher system was great, a nice touch, again the restaurants were pretty flexible if we wanted different items for the same price.